Legal
Privacy policy
Last updated: 19 April 2026. This policy describes how Loopverses ("we", "us") handles personal information in connection with loopverses.com and related services. If you engage us under a separate agreement, that agreement may describe additional or overriding terms for project data.
Who we are
Loopverses provides software engineering, AI implementation, and related consulting services. For privacy enquiries you can contact us at contact@loopverses.com.
Information we collect
- Contact and lead forms. Name, email address, company, project details, budget range, and any other fields you choose to submit.
- Communications. Content of emails or messages you send to us, and metadata needed to respond (for example timestamps).
- Technical data. IP address, browser type, device type, general location derived from IP, and usage data collected through cookies or similar technologies where you have consented or where permitted by law.
How we use information
We use personal data to:
- Respond to enquiries and operate lead and sales workflows
- Deliver, scope, and improve our services under contract
- Send service-related messages and, where you opt in, marketing communications
- Maintain security, prevent abuse, and meet legal obligations
- Analyse aggregated or de-identified usage to improve our website
Legal bases (UK and EEA visitors)
Where the UK GDPR or EU GDPR applies, we rely on appropriate bases such as contract, legitimate interests (for example operating a secure website and understanding basic analytics), and consent where required for non-essential cookies or marketing.
Sharing and processors
We share information with service providers who assist us (for example email delivery, hosting, analytics, or customer relationship tools) under written agreements that require protection of personal data. We may disclose information if required by law or to protect rights, safety, or security.
International transfers
If we transfer personal data outside the UK or EEA, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms where required.
Retention
We keep personal data only as long as needed for the purposes above, including legal, accounting, or reporting requirements. Lead and contact records are typically retained for the duration of the business relationship and a limited period afterwards unless a longer period is required by law.
Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, to object to certain processing, to data portability, and to withdraw consent where processing is consent-based. You may lodge a complaint with a supervisory authority. To exercise rights, contact us at the email above.
Cookies and analytics
We may use cookies and similar technologies for essential site operation, preferences, and analytics. You can control cookies through your browser settings and any cookie banner we provide. See our analytics configuration for third-party providers that may process usage data.
Children
Our services are not directed at children under 16, and we do not knowingly collect their personal data.
Changes
We may update this policy from time to time. The revised version will be posted on this page with an updated date.
Related documents
Read our Terms and conditions for rules governing use of our site and services.
